· RETURN AND EXCHANGE POLICIES:
At Ryyhub.com, we strive to provide you with the best shopping experience. If you are not completely satisfied with your purchase, we offer the following return and exchange policy:
i. Return Period: You have 3 days from the date of delivery to return or exchange your item.
ii. Eligibility: To be eligible for a return or exchange, the item must be unused, in its original packaging, and with all tags attached.
iii. Process: To initiate a return or exchange, please contact our customer service team via our WhatsApp channel, daytime phone number, or email. We recommend using WhatsApp for faster service. Provide your order number and reason for return. We will guide you through the process.
iv. Shipping Costs: If the return is due to a defect or error on our part, we will cover the return shipping costs. For other returns, the customer is responsible for return shipping fees.
v. Refunds: Refunds will be processed within 3-5 days of receiving the returned item. Refunds will be issued to the original payment method. Alternatively, you may choose to receive store credit
vi. Non-Returnable Items: Items such as perishable goods, personalized items, and sale items are not eligible for return or exchange.
vii. Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or a full refund.
viii. Customer Support: For any questions or concerns, please contact our customer support team via our WhatsApp channel. We are here to assist you